HN Automotive (Staffs Ltd) Privacy Policy

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Effective Date 21st October 2024

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PLEASE READ THIS PRIVACY POLICY CAREFULLY BEFORE USING THIS SITE​

1.    INTRODUCTION
1.1 This Privacy Policy outlines how HN Automotive (Staffs Ltd) handles your personal data when you use our website – www.hnautomotive.co.uk.

1.2 We occasionally update this Privacy Policy, so please review it regularly. Using the website implies acceptance of this policy.

1.3 HN Automotive (Staffs Ltd) is committed to protecting and respecting your privacy. This policy, together with our Terms of Use and Terms & Conditions of Sale, explains the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.

1.4 For the purposes of the Data Protection Act 2018, the data controller is Joe Haynes of HN Automotive (Staffs Ltd), located at 7 Moor View, Commonside, Rugeley, Staffordshire, United Kingdom, WS15 4NQ.

 

2.    INFORMATION WE COLLECT FROM YOU
We will collect and process the following data about you:

2.1 Information you give us: This includes data you provide when filling in forms on our site, contacting us by phone, email, or otherwise. This data may include your name, address, email address, phone number, financial and credit card information, date of birth, employment details, and address history.

2.2 Information we collect about you: We collect this automatically with each visit to our site, which includes technical data like IP addresses, browser details, and information about your visit such as pages viewed and interaction information.

2.3 Information we receive from other sources: This includes information from other websites we operate or services we provide. We will inform you when this data is collected, the purposes for which we intend to use it, and whether it will be shared internally or externally.

 

3.    COOKIES
3.1 Our website uses cookies to differentiate you from other users. This helps provide a quality browsing experience and allows us to improve our site. For more details, see our Cookie Policy.

3.2 User consent is obtained for cookies in accordance with the ePrivacy Directive. You can manage your cookie preferences through your browser settings.

 

4.    LEGAL BASIS FOR PROCESSING
We process your personal data based on the following legal grounds:

4.1 Consent: When you have given explicit consent for us to process your data for specific purposes.

4.2 Contract: Processing is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into a contract.

4.3 Legal Obligation: Processing is necessary for compliance with a legal obligation.

4.4 Legitimate Interests: Processing is necessary for our legitimate interests, provided these are not overridden by your rights and interests.

 

5.    USES MADE OF THE INFORMATION
We use your information for the following purposes:

5.1 With information you give us:
o    To fulfil our obligations from contracts between you and us and to provide requested information, products, and services.
o    To inform you about other goods and services similar to those you have enquired about.
o    To notify you about changes to our services.
o    To present site content effectively on your device.

5.2 With information we collect about you:
o    To administer and improve our site.
o    To ensure site security.
o    To measure advertising effectiveness and deliver relevant adverts.

5.3 With information we receive from other sources:
o    We may combine this with other data you provide for internal purposes.

 

6.    DISCLOSURE OF YOUR INFORMATION
We may share your personal information with:

6.1 Any member of our group companies.

6.2 Selected third parties, including business partners where necessary for contract performance, and analytical providers to improve our site. These third parties are vetted to ensure compliance with data protection standards.

6.3 We will disclose your personal information to third parties if required by law or to protect property or safety.

 

7.    WHERE WE STORE YOUR PERSONAL DATA
7.1 All data you provide is stored securely on our servers. Payment transactions are encrypted. You are responsible for keeping any passwords confidential.

7.2 Data may be transferred to and stored outside the EEA. We ensure appropriate safeguards, such as standard contractual clauses, to protect your data according to this policy.

 

8.    DATA RETENTION
8.1 We retain personal data only as long as necessary for the purposes it was collected. Typically, this is up to 7 years for purchases or 6 months for other interactions, unless consent is withdrawn or law requires otherwise.

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9.    YOUR RIGHTS
9.1 You have the right to access, correct, update, or request deletion of your personal data. You can request us not to use your data for marketing purposes. In certain circumstances, you also have the right to object to processing or request data portability.

9.2 You can exercise your rights by contacting us at 7 Moor View, Commonside, Rugeley, Staffordshire, or Joehaynes@hnautomotive.co.uk.

 

10.    CHILDREN'S PRIVACY
10.1 Our services are not intended for children under the age of 16, and we do not knowingly collect personal data from anyone under 16. If we become aware that personal data from a child under 16 has been collected, we will take steps to delete such information.

 

11.    DATA BREACH NOTIFICATION
11.1 In the event of a data breach, we will notify affected individuals and relevant authorities in accordance with legal requirements, detailing the nature of the breach and any measures taken to mitigate potential harm.

 

12.    LINKS TO OTHER WEBSITES
12.1 Our site may link to and from the sites of our partners. These sites have their own privacy policies, and we are not responsible for them. We advise you to read the privacy policy of every site you visit.

 

13.    ACCESS TO INFORMATION
13.1 You have the right to access information held about you. We provide this free unless requests are excessive, in which case a fee may be charged to cover administrative costs.

 

14.    CHANGES TO OUR PRIVACY POLICY
14.1 Changes to our Privacy Policy will be posted on this page and, if appropriate, notified via email. Please check back frequently to see any updates or changes.

 

15.    CONTACT AND COMPLAINTS
15.1 Questions, comments, and requests regarding this Privacy Policy are welcomed and should be addressed to 7 Moor View, Commonside, Rugeley, Staffordshire, United Kingdom, WS15 4NQ, or emailed to Joehaynes@hnautomotive.co.uk.

15.2 If you have complaints about how we process your personal data, please contact us first at the above address or email, and we will do our best to resolve the issue.

15.3 If you remain dissatisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. You can also contact them by calling 0303 123 1113 or 01625 545745, sending a fax to 01625 524510, or by completing the online contact form available on their website at https://ico.org.uk/global/contact-us/email/. Additionally, the online complaints form can be found at https://ico.org.uk/concerns/.

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16.    DATA PROTECTION OFFICER (DPO)
16.1 While not legally required, we have appointed a Data Protection Officer to oversee compliance with this policy and applicable data protection laws. You can contact the DPO at Joehaynes@hnautomotive.co.uk.